FAQ's & Terms & Conditions

 

Do you except Returns & Exchanges?

We take pride in the quality of our merchandise and want you to be happy about your order. We are happy to offer credit or exchanges on shoes & accessories, received within 21 days of receipt that are not custom orders. All returned products must be unworn and in original packaging with tags affixed. Shipping fees will not be refunded.

 

Are there any Additional Charges?

Additional charges may apply for certain order specifications including, but not limited to rush charges, plus sizes, extra length, and Hollow to Hem measurements. Availability and charges for these specifications will vary between vendors and will display with each product.  We do charge shipping for international orders.

Errors and Omissions Policy

We reserve the right to change prices, terms, specifications and warranties without notice. It is our intent to accurately describe every product offered for sale; however, mistakes can sometimes be made. Any typographical, photographic, or specification error in product description, pricing or offers is subject to correction and verification.

Shipping:

How Do you Ship?

We use Fed Experss  Fed Ex  does not require a signature. It is best to ship your package to a place of business or a residence where someone is there to receive the package.

 

How We Ship

  • Your items will be shipped via USPS with your choice of Ground, 3rd Day, 2nd Day or Next Day Air service. 
  • Our shoes and handbags ship from various warehouse locations. If you purchase products from more than one designer, your order may arrive in separate shipments.

International Shipping  WE ARE NOT Shippign Internationally at this time.

We have partnered with PayPal to make it easy for you to ship your purchase outside of the United States.

1.Add your products to the shopping cart

2.Click the PayPal checkout button

3.Complete your order through the website

Footwear Facts

They'll walk with you down the aisle, float across the dance floor and wisk you off to a honeymoon in paradise. But first, a few details.

Getting a Comfortable Fit

When your feet hurt it, shows on your face! Here are some steps you can take to ensure the shoe you fall in love with now, will still be your favorite at the end of your wedding night.

Ordering the Correct Size

Size is one of the most important considerations for shoe comfort. Here are our top tips for choosing your size and getting a good fit the very first time.

Which shoe size should I order?

Know Your "True" Size

If you're not really sure about your "true" shoe size, it's a good idea to find out before you order. The next time you're out shopping, stop by a specialty shoe store and have your feet measured by a professional. Get measured in the afternoon or evening since feed tend to sweel throughout the day.

In-between Sizes

If you find you tend to be in-between sizes and you are going to order a shoe with a pointed toe, choose the bigger size. Then use a shoe pad under the ball of your foot for a snug, comfortable fit.

International Sizing

Our shoes are offered in US sizes. Because of the wide variations in shoe sizing charts, we feel we can not accurately provide information about converting international sizes to US sizes.

About Heel Height

Should you go high or low? And what exactly is a 3" heel anyway? Here's your guide to choosing the heel height that's right for you.

 

If you've already made a purchase and you need to make a return or exchange, simply download our Return Policy and mail it back with your item.

Terms & Conditions

Is my credit card secure?

We use Secure Sockets Layer (SSL) technology to protect your credit card information. SSL is the gold standard in internet encryption technology, making your online purchase as safe and secure as buying over the telephone or in a traditional retail store.

We are so confident about your safety and security that we guarantee every transaction you make at MODELBRIDE. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at MODELBRIDE.

In the event of unauthorized credit card use, remember to notify your credit card provider in accordance with its reporting rules and procedures. Once notified, most banks cover all the resulting charges or limit your liability to just $50. If your bank holds you liable, MODELBRIDE will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at MODELBRIDE while using the secure server.

Is my privacy protected?

We require you to provide certain identifying information when you order product from our web site. Bellissima Bridal Shoes uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their credit card account numbers). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for product and services. ("Personal Information")

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. We use cookies to keep track of your shopping cart. We also collect certain information generated by our server log ("Clickstream Data").

MODELBRIDE maintains a secured area on the Site for transmission of Personal Information and Clickstream Data.

The Personal Information is the property of MODELBRIDE, subject to and protected by the Electronic Communications Privacy Act. MODELBRIDE will not sell, rent, swap, or otherwise disclose you Personal Information to any third party, except as described herein.

Our site contains links to other sites. MODELBRIDE is not responsible for the privacy practices or the content of such Web sites. Nor is MODELBRIDE liable for any disclosure of Personal Information due to errors in transmission or unauthorized acts of third parties.

Our network contains a number of Merchants and collects Personal Information and Clickstream Data from users of all of the Merchants' web sites within the network. However, Personal Information is available only to the Merchant(s) with whom the user is doing business. Similarly, Clickstream Data is only available to Merchant's whose web site generated the data.

Our online surveys, games, contests, subscriptions, and interactive tools ask visitors for contact information (like their email address). We use the contact information from the registration form to send the user the information they requested. Users will not receive additional mailings from us or other companies as a result of providing this information. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We may use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to, or control over, this information.

Public Forums

We may make message boards available to our users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Choice/Opt-Out

We provide users the opportunity to opt-out of receiving communications from our site whenever we request information about the visitor. Users can remove their information from our database and not receive future communications by sending an email to info@modelbride.com

Correct/Update

Users can change or modify information previously provided by sending an email to info@modelbride.com.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of our network members, or your dealings with this Web site, you may contact: info@modelbride.com

Still have questions?

Feel free to contact our stylists with any questions or concerns you may have regarding your purchase. You can reach us via e-mail at info@modelbride.com , or by phone 1-844-325-9969.  We would be more than happy to assist you.

Thank you for visiting www.MODELBRIDE.com